Help Center

Cancle and Refund

Cancle and Refund
Check your activity's cancellation policy.

If your activity offers free cancellation:
You can cancel the booking yourself within the cancellation period stated on your booking by following these steps:

1. Go to 'Help Center'
2. Find the 'Cancle and Refund'


Click here

How to book

Do I need to create a Cou account before I can book?

You'll need to create a Klook account to book something on Klook activity. You can sign up using your email, phone number, or a third-party account like Facebook or Google

To book an activity on Cou:

1. Browse through activities for something that interests you
2. Select the packages you'd like to purchase
3. Enter your details
4. Make your payment


All that's left to do is wait for your booking to be confirmed.

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